FAQ
General
Do You Ship Worldwide?
Yes, we do! Please see our Shipping Policy for more details here.
How long are the shipping times?
Shipping times vary depending on your location. All orders are processed within 1–2 business days. For the most accurate delivery times, please see our Shipping Policy for more details here.
What does shipping cost?
Shipping costs vary based on your location. We also offer free shipping on orders over a specified amount. For detailed information about shipping rates and available options, please refer to our Shipping Policy here.
How Do I Return?
All returns must be submitted through our returns portal (below) and be sent within 30 days of the fulfilment date.
Will I Need To Pay Customs Duties?
Please note that DOMNO. is not responsible for any customs duties, import taxes, or additional fees that may apply in certain countries. For more information, please refer to our Shipping Policy here.
Can I cancel my order?
We completely get it, we change our minds too sometimes. We can cancel your order before it has been fulfilled - just send us a message.
If it’s already been shipped, unfortunately, we’re unable to cancel it. However, you can return it for a refund once it arrives.
Can I change my address after I’ve placed an order?
Yes, we can update your shipping address as long as your order hasn’t been fulfilled - just send us a message.
If your order has already shipped, unfortunately, we’re unable to make changes. However, you can return it for a refund once it arrives.
My tracking is not working
Send us an email at hi@domno-vintage.com and we'll sort this out for you!
Jewelry
What is our jewellery made of?
Our jewelry will not cause rashes or skin irritation.
Is the jewellery water-resistant?
All of our custom jewellery (excluding watch rings and gold link bracelets) is safe to wear in the shower or the sea!
Is it safe for sensitive skin?
Our jewellery is 100% safe for sensitive skin, it will not cause rashes or skin irritation.
Will it turn my skin green?
Green skin and other types of rashes are caused by jewelry which is made from zinc or other cheap alloys. We use premium Stainless Steel for all of our jewelry, which does not cause harm to skin under any conditions.
How can I measure my ring size?
You can find our ring sizing charts by clicking here.
Get in touch
Haven't solved your issue? Send us an email!